BLACK WEEK INFO
Black Friday/Week Sales Terms and Conditions
We value all our customers and strive to offer fair and transparent trading terms. During our Black Friday/Week promotions, we aim to ensure that all customers have equal access to the same benefits. The following terms apply to purchases made before and during Black Week:
1. Delivery Times
We aim to maintain normal delivery times, but due to increased demand during Black Week, delays may occur. This includes both order processing and shipping times. We kindly ask customers to account for potential delays.
2. Limited Stock
Black Week offers are subject to stock availability. We cannot guarantee product availability after the promotional period ends. To secure your desired items, we recommend acting quickly.
3. Refunds for Discounts
If you made a purchase before the start of Black Week, we regret that we cannot refund the difference for discounts offered during this period. This ensures fairness, as all customers have an equal chance to benefit from the promotions, which were advertised well in advance.
4. Price Adjustments
Please note that Black Week prices are time-limited and may change after the campaign ends. You will be charged the current price at the time of purchase, so make sure to complete your orders while the offers are active.
5. Customer Service and Support
Our customer service team is here to assist you during Black Week. Due to a higher volume of inquiries, response times may be slightly longer, but we will do our best to reply as quickly as possible. For updated customer service details, please check our contact page.
6. Discount Code Usage
Discounts offered during Black Week cannot be combined with other existing offers or discount codes issued before the promotion. Unique discount codes issued specifically for Black Week may be used, but only within the specified timeframe.